Privacy Policy
This Policy will help you understand how the Gloucestershire Warwickshire Steam Railway (GWSR) collect, use, process and protect your personal information when you interact with us.
Please read the following carefully to understand our standards and practices regarding your personal data and how we will treat it.
Use of this website by you constitutes acceptance by you of this privacy policy ("Privacy Policy"). If you do not wish to accept this Privacy Policy, please leave this website immediately.
Purpose
The purpose of this Privacy Policy is:
- to assure that we recognise and fully respect the privacy and personal data of the visitors (users) to the railway website.
- to explain what personal information we collect from the website and how we use it and ensure its best protection.
This policy governs the website at https://www.gwsr.com (referred to in this policy as the "website"). Other sites to which the website may be linked are not covered by this Privacy Policy.
This policy covers only information which is collected by the GWSR from the website.
Data Protection
The GWSR complies with applicable data protection law. For the purposes of the law GWSR is the data controller and sole owner of the personal data collected on the website.
The GWSR does not sell, share or transfer this information except as set out in this policy.
We use up-to-date recognised industry standard procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Access to personal information is strictly controlled allowing only those who require this to perform their role having the capability to access personal information. Procedures and security features are reviewed regularly to maintain the highest security standards and will be updated in accordance with any changes to regulations that apply to personal data.
Any sensitive information including credit card information is subject to additional security standards.
The Act gives users the right to access details that we hold about them (Subject Access Request). Users right of access can be exercised by writing to the Company Secretary, GWSR, Churchward House, Station Yard, Winchcombe, Gloucestershire, GL54 5LD.
Information we may collect from you
It is not necessary for users to register with us to access the website. However, we may collect some information from interactive features such as online surveys, contact and registration forms. The basic personal information about users which we may collect and process is:
• name(s) and address
• e-mail address
• telephone number(s)
• date of birth (if appropriate)
• student number (if appropriate)
• credit card information
Depending on what is being applied or registered for, additional information may be collected. We may also collect and process information provided at the time of posting material to the website, as well as details of visits to the website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources used. This helps us operate the website efficiently. Should there be any need to contact us at any time we may also keep a record of that correspondence.
Uses made of the information
We may use information held about users in the following ways:
- the provision of goods and services requested.
- internal record keeping.
- for any Gift Aid Claims.
- to ensure that content from the website is presented in the most effective manner.
- to allow participation in interactive features of our service, when chosen.
- notification of changes to our service.
- we may share the information provided to us with our Trust organisation, the Gloucester Warwickshire Railway Trust (GWRT).
- we may also use data for the purposes of advertising, marketing, market research and public relations, so as to provide information about other future goods and services which may be of interest.
If users of the website do not want us to use personal data in this way or wish to unsubscribe to any future communications then they should contact us at marketing@gwsr.com and inform us accordingly.
Changing the information we hold about users
If anyone would like to change any information we hold about them, that has been collected through use of this Website or want to it to be removed from our systems, then they should contact us at marketing@gwsr.com.
third parties
We do not store card details nor do we share customer details with any 3rd parties though we may disclose information we have collected about to third parties where required to do so by law.
consent
Users of the website consent to the collection and use of personal information in the manner set out above. The website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If following a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.
change of privacy policy
If we decide to change our WebsitePrivacy Policy at any time, we will place an updated version on the website. We suggest therefore regular review of these pages for any updates. Questions, comments and requests regarding this policy are welcomed and should be addressed to: marketing@gwsr.com
This policy statement was approved by the board of Directors of the GWSR plc on 19-Nov-2024.
Signed:
Doc Number: GWSR-ITX-POLS-4
Doc Title: WEBSITE PRIVACY POLICY
Author:
Catherine Johnson
Marketing Manager
Signed: 09-Oct-2024
Reviewer:
Kevin Jarvis
Process Assurance Manager
Signed: 11-Oct-2024
Approver:
Richard Winstanley
Acting Chairman
Signed: 19-Nov-2024
Version No. 1
Effective Date: 19-Nov-2024
Significant Changes: First Issue
