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Station Staff - booking office, platform staff etc.

article by: Garry Owen

The Booking Office Clerk is normally the first member of our staff to meet and greet our passengers and first impressions are very important. If you are numerate, of a calm nature and enjoy meeting and dealing with the public then this could be the job for you. It is both varied and interesting and you can work at any of our three stations. On special event days additional staff are rostered to spread the workload. Full training is given and before long you will be a Booking Office Clerk. This is also a rostered position where you will be expected to keep to your promise of working on those days when you say you will.

The Stationmaster has to know the answer to every sort of question that may be asked. Is perceived as being in control of everything that happens at the station. A friendly, sociable, knowledgeable and calm personality is expected, but training will be given for the practicalities of being a Stationmaster. Serving time as a Booking Office Clerk and/or a Guard will normally provide the valuable background to running a railway. This is also a rostered position where you will be expected to keep to your promise of working on those days when you say you will.